Terms of use and Privacy Policy

Terms of use

Last updated on January 20, 2025

1. Introduction

These Terms and Conditions govern your use of convert-ixbrl.co.uk. This site is owned and operated by TenthNote Limited (Company number 11731229), hereafter referred to as "us" or "we". By accessing or using the service and/or the convert-ixbrl.co.uk api, you agree to be bound by these terms. The website and the api will be referred to as "the service" from here on, unless specified otherwise.If you do not agree to these terms, please do not use the service.

2. Access and Use

2.1 You may access and use this service for your personal or business purposes.

2.2 You agree to use the service in accordance with all applicable laws and regulations.

2.3 You agree not to use the service for any unlawful or prohibited purpose, including but not limited to:

Impersonating another person or entity.

Collecting or harvesting information about other users.

Using the service in a manner that could damage, disable, overburden, or impair the service or this servers.

Interfering with the security of the service or this servers.

2.4 Tenthnote limited reserves the right to limit or withdraw your access to the service at its sole discretion.

3. Content

3.1 The content on the service, including but not limited to financial data, is provided for informational purposes only.

3.2 We make no representations or warranties as to the accuracy, completeness, or reliability of the content on the service.

3.3 You agree to use the content provided by the service at your own risk.

4. Intellectual Property

4.1 the service and its content are protected by copyright and other intellectual property laws.

4.2 You may not reproduce, modify, distribute, or otherwise use the service or its content without this prior written permission.

5. Disclaimer of Warranties

5.1 the service is provided on an "as is" and "as available" basis, without any warranties of any kind.

5.2 We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

6. Limitation of Liability

6.1 In no event shall we be liable for any damages, including but not limited to direct, indirect, incidental, special, or consequential damages, arising out of or in connection with your use of the service or its content.

7. Indemnification

7.1 You agree to indemnify and hold us harmless from any claims, liabilities, damages, and expenses arising out of or in connection with your use of the service or your violation of these terms.

8. Governing Law and Jurisdiction

8.1 These terms shall be governed by and construed in accordance with the laws of England and Wales.

8.2 Any dispute arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of the courts of England and Wales.

9.Payments and Refunds

9.1 Payments to purchase the digital products such as credits and financial data subscriptions are processed through Stripe. In the event of cancellation of a purchased product, all full or pro-rata refunds are solely at the discretion of TenthNote limited.

9.2 For subscriptions, in general pro-rata refunds are not provided when a subscription is cancelled.

10. Changes to Terms

10.1 We may revise these terms from time to time.

10.2 Your continued use of the service after we have made changes to these terms constitutes your acceptance of the revised terms.

Cookies

About cookies and similar technologies

Cookies are small data files that allow a website or a mobile app to collect and store a range of data on your desktop computer, laptop or mobile device. Cookies help us to provide important features and functionality on our websites and mobile apps, and we use them to improve your customer experience. With our permission, cookies may be placed on our websites and mobile apps by other organisations. For example, we use cookies to do the following:

This website only uses essential cookies

This means that the cookies we store are used and required for the functionality offered by the website to work. We do not use any third party cookies.

Changes to our Notice

This Notice replaces all previous versions. We may change the Notice at any time so please check it regularly on our website(s) for any updates. If the changes are significant, we will provide a prominent notice on our website(s) including, if we believe it is appropriate, electronic notification of Cookie Notice changes.

Privacy Policy

Last updated on January 20,2025

What this Privacy Notice covers

The data controller is TenthNote Limited (referred to in this Notice as “we” or “us”). We operate the service.

We are committed to doing the right thing when it comes to how we collect, use and protect your personal data. Your privacy matters to us, so please do take the time to read this Privacy Notice which explains:

What types of personal data we collect and why we collect it.
How we process this data.
The choices you have, including how to access and update your personal data.

We have tried to keep this Notice as simple as possible, but if you are not familiar with terms such as data controller, special categories of personal data, then read about these and some others in Key terms.

Personal Data We Collect

When you register for any of our services, you may provide us with:

Your personal details. This refers to your email address.

When you buy our products online, we may collect:

Information about your purchases, including what you bought, when and where you bought it, how you paid for it and credit or other payment information.

When you contact us or we contact you about our services, we may collect:

Personal data you provide when you connect with us, including by email, post and phone or through social media, such as your name, username and contact details.

Details of emails and other digital communications we send to you that you open, including any links in them that you click on.

Using your personal data

We use your personal data in a variety of ways, as explained below:

To provide the product and services you request

We need to process your personal data so that we can manage your account and provide you with the products and services you want to buy and help you with any orders and refunds you may ask for.

To manage and improve our products and services

We use personal data to manage and improve our products, websites, mobile apps, customer loyalty or recognition programme(s) and other services.

We monitor how our services are used to help protect your personal data, detect and prevent fraud, other crimes and the misuse of services. This helps us to make sure that you can safely use our services.

To detect and fix technical issues

We use crash reports sent from the app to determine any problems, in order to develop fixes for these.

We use personal data to carry out market research and internal research and development, and to develop and improve our product range, services, IT systems, security, know-how and the way we communicate with you

Protecting your personal data

We take the protection and management of your data very seriously. We take appropriate security measures to help protect your personal data from accidental loss and from unauthorised access, use, alteration and disclosure. It is important to remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we work hard to use commercially acceptable methods to safeguard your Personal Data, we cannot guarantee its absolute security.

The security of your data also depends on you. For example, where we have given you or where you have chosen a password for access to certain services, you are responsible for keeping this password confidential.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

MixPanel

MixPanel is a web analytics service that provide us insights into how users use our website and the App.

Data Retention

We will retain your personal data for only as long as it is necessary for the uses set out in this Privacy Notice and/or to meet legal and regulatory requirements. After this period, we will securely erase personal data. If data is needed after this period for analytical, historical or other legitimate business purposes, we will take appropriate measures to anonymise this data.

About cookies and similar technologies

Cookies are small data files that allow a website to collect and store a range of data on your desktop computer, laptop or mobile device. Cookies help us to provide important features and functionality on our websites and mobile apps, and we use them to improve your customer experience. Please see our separate Cookie Notice

Links to other websites

Our websites or mobile apps may contain links to websites operated by other organisations that have their own privacy notices. Please make sure you read the terms and conditions and privacy notice carefully before providing any personal data on another organisation’s website as we do not accept any responsibility or liability for websites of other organisations.

Social Media Features

Our websites or mobile apps may contain social media features such as Facebook, Twitter, Google+ and Pinterest that have their own privacy notices. Please make sure you read their terms and conditions and privacy notice carefully before providing any personal data as we do not accept any responsibility or liability for these features.

Accessing and updating your personal data and complaints

You have a right to ask for a copy of the personal data we hold about you, although you should be able to access online the personal data associated with your account or booking. You can write to us asking for a copy of other personal data we hold about you.

Please include any details to help us identify and locate your personal data. Where we can provide data access, we will do so free of charge except where further copies are requested in which case we may charge a reasonable fee based on administrative costs.

We want to make sure that the personal data we hold about you is accurate and up to date. If any of the details we hold are incorrect, please let us know.

You can also ask for your personal data to be rectified or erased, to object to the processing of your personal data and, where technically feasible, to ask for personal data you provided to be transmitted to another organisation.

We will update or erase your data, unless we have to keep it for legitimate business or legal purposes.

You can also contact us if you have a complaint about how we collect, store or use your personal data. We aim to resolve complaints but if you are dissatisfied with our response, you may complain to the Information Commissioner’s Office.

Please submit your request or complaint in writing to support@convert-ixbrl.co.uk

Please note that we may ask you to verify your identity before we can act on your request or complaint. We may also ask you for more information to help ensure that you are authorised to make such a request or complaint when you contact us on behalf of someone else.

Legal basis for processing personal data

We will only collect and use your personal data if at least one of the following conditions applies:

- We have your consent (You give us permission to process your personal data when you register for a customer account.)

- It is in our or a third party’s legitimate interests and these are not overridden by your interests or rights (This enables us to improve our website and the App)

Changes to our Notice